Terms & Conditions

Governing entity: GOODCARE Supply Sdn. Bhd. (Reg. No. 202601058273 (1725684-D))

These Terms and Conditions govern your use of this website and any order placed with GOODCARE Supply Sdn. Bhd. By browsing this site, adding products to your cart, or submitting a checkout or enquiry, you agree to the terms below.

01 About GOODCARE Supply

GOODCARE Supply Sdn. Bhd. (Registration No. 202601058273 (1725684-D)) is a distributor, wholesaler, retailer, importer, exporter and general trader of personal care, household cleaning, tissue & paper, washroom equipment and workplace safety/PPE products, registered in Malaysia with its registered address at Lot 15, Jalan Perusahaan 3, Kawasan Perindustrian Bukit Kemuning, 40460 Shah Alam, Selangor Darul Ehsan, Malaysia.

02 Who Can Order

You must be at least 18 years old, or ordering with the involvement of a parent, guardian, or authorized adult, to place an order with us. Trade accounts must be placed by a person authorized to act on behalf of the ordering business or organisation.

03 Product Information & Pricing

We take reasonable care to describe products, sizes, colours and specifications accurately. All prices on this website are shown in Malaysian Ringgit (MYR) and exclude delivery, which is quoted separately. Prices, sizing and availability may change without notice, and we reserve the right to correct any pricing or listing error.

04 Cart, Checkout & Order Acceptance

Adding a product to the cart on this website does not reserve stock. Submitting the checkout form produces an order reference and a summary that you send to us by email or phone; it is a request to order, not an automatic contract. An order is only accepted once GOODCARE Supply confirms price, stock and delivery or collection.

05 Payment

Payment is made online at checkout through AXAIPAY (FPX online banking, e-wallet or card). Your order is accepted once payment succeeds, and we will then confirm delivery or collection details. Goods are dispatched or made available for collection once payment has been received or otherwise agreed.

06 Delivery & Collection

Delivery and collection are arranged as described in our Shipping Policy. Delivery timeframes given at confirmation are estimates and not guaranteed.

07 Returns

Returns, refunds and cancellations are handled in accordance with our Refund & Return Policy.

08 Sizing & Product Use Disclaimer

Safety footwear and PPE sizing shown on this website is a general guide; actual fit can vary by style. Cleaning chemicals, gloves, safety equipment and other products sold by GOODCARE Supply are intended for the commercial or household use described in each listing. Always check the size, weight and specification of an item before use, and follow any care, dilution or safety instructions supplied with the product.

09 Wholesale & Trade Accounts

Case and wholesale pricing is quoted individually and may be subject to minimum order quantities, agreed payment terms, and separate freight arrangements as described in our Shipping Policy. Wholesale pricing is provided for resale or business use and is not intended for individual retail comparison.

10 Website Content & Intellectual Property

The GOODCARE Supply name, logo, product photography and website content are the property of GOODCARE Supply Sdn. Bhd. or its licensors and may not be reproduced or used without our prior written consent.

11 Limitation of Liability

To the extent permitted by Malaysian law, GOODCARE Supply Sdn. Bhd. is not liable for indirect or consequential loss arising from the use of this website or from a delayed or incorrect order, beyond the value of the order concerned. Nothing in these terms limits any right you have under Malaysian consumer protection law that cannot lawfully be excluded.

12 Governing Law

These Terms and Conditions are governed by the laws of Malaysia, and any dispute arising from them is subject to the exclusive jurisdiction of the Malaysian courts.

13 Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of this website after a change constitutes acceptance of the updated terms.

14 Contact

Questions about these Terms and Conditions can be directed to goodcaresupply@outlook.com or +60 3-5121 8890. Our registered address is Lot 15, Jalan Perusahaan 3, Kawasan Perindustrian Bukit Kemuning, 40460 Shah Alam, Selangor Darul Ehsan, Malaysia.